These terms and conditions govern the provision of tuition services by Love Learning Tuition Ltd (referred to as “we”, “us”, or “our”) to students (referred to as “you” or “student”). By enrolling in our tuition services, you agree to comply with and be bound by these terms.
- Sessions may be recorded for quality, training or student review purposes.
- Tuition fees are charged on a monthly basis, payable in advance. The current fee structure can be found on our website or will be communicated to you directly.
- We accept payment through direct debit, for the month in advance.
- If payment is not received within 7 days of the due date, we reserve the right to suspend services until the account is settled.
- In rare cases, we may need to cancel or reschedule a session. In such instances, we will offer a make-up session or refund the amount paid for the missed session.
- No refunds are given for partially completed sessions.
- Students are expected to attend all scheduled sessions on time, if students are unable to attend a session, a recording will be provided.
- If a student is late, the session will still end at the scheduled time, and no extra time will be provided unless agreed otherwise.
- Repeated absenteeism or lateness may result in termination of services.
- We expect students to maintain a respectful attitude during sessions any disruptive behaviour may lead to dismissal from the session without refund.
- We expect students to be seated in a quiet area, with their cameras on at all times unless otherwise stated by the parent.
- All personal information shared with us will be kept confidential and will not be disclosed to third parties without consent, except as required by law.
- We strive to provide the highest standard of tuition services, but we do not guarantee specific academic outcomes or results.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- We reserve the right to update or modify these terms and conditions at any time. Any changes will be communicated to current students and will take effect immediately unless stated otherwise.
For any queries or issues regarding these terms, please contact admin@lovelearningtuition.com